The Tremendous 10 link roundup, #237

1. Emma Willard’s Maps of Time | “In the 21st-century, infographics are everywhere. In the classroom, in the newspaper, in government reports, these concise visual representations of complicated information have changed the way we imagine our world. Susan Schulten explores the pioneering work of Emma Willard (1787–1870), a leading feminist educator whose innovative maps of time laid the groundwork for the charts and graphics of today.”
2. WHY BELONGING IS CRUCIAL IN TEAM CULTURE AND ORGANISATIONAL PERFORMANCE | “What does it mean to belong to a group, a team, or an organisation? Belonging is a sense of fitting in or feeling like you are an important member of a group.”
3. ‘We have been terrible designers,’ say the creatives tackling the waste crisis | “Every year, we dump no less than 2.12 billion tons of waste worldwide. If we continue like this, this number is set to rise by around 70 per cent by 2050, with enormous social, economic and environmental repercussions. So, it is time for something radically different. How we make, sell, and value things has to change dramatically. And designers have a huge responsibility in this context.”
4. Creativity as a Way of Life | “Creativity truly is a way of life, not an activity or a collection of traits. It’s not something to be relegated to certain days or times, comprising only a small portion of our waking hours. It’s about approaching everything in life creatively.”
5. How We Deliver Great Customer Experience Without a Support Team | “Customer support is an art in itself, but many smaller or bootstrapped organisations don’t have customer service specialists on staff. Is it possible to care for your customers without a support team? We think so! But it does require a shared understanding of what excellent support means and how to deliver it consistently.”
6. How Apple builds its stores | “This is a love letter to the Apple Store, with lots of great beauty shots and a nice bit showing Steve Jobs at that first Apple Store back in 2001.” Via swissmiss.
7. MY FAVORITE TYPEFACES OF 2020 | “What a year! Twenty-twenty was certainly a memorable eighteen months. Thank goodness it’s behind us. It was also a tough year for small business, including many independent type foundries and type designers. I know that some have been hit especially hard by both financial and health concerns. It’s my hope that 2021 will be kinder, fairer, and altogether less … eventful.”
8. Devin Elle Kurtz | Nice brush sets and more.
9. Late-Stage Pandemic Is Messing With Your Brain | “We have been doing this so long, we’re forgetting how to be normal.”
10. A year in the empty offices | “It’s been a year since my company sent everyone to work from home due to the pandemic, but I’ve been in the office, keeping the lights green and the wheels spinning.”

Image: by Emma Willard; source; Cartography Associates: CC BY-NC-SA 3.0.